So Elsevier used to supply free sample covers for the journals they published. They even supplied them in several very convenient machine-useable ways.
This was nice! Most publishers don’t do that, although it really is a win/win for everyone, we can use them to publisize their journals, our users get friendlier displays, etc. It was a rare case of me being grateful to Elsevier for something.
I used those covers, for labelling Elsevier titles in my interfaces.
Elsevier still does have a page advertising cover images for free use. But all the links on that page are dead.
Have been for at least three weeks. Did they mean to take these away? Then why is the main page still there? Is it a bug? Then can they give me covers back? I filed a support question with Elsevier three weeks ago asking this, have yet to hear back. (I did get an email asking me to rate my satisfaction with customer service. “What could we have done better?” “Answered my question, or at least sent me an email saying you are looking into it.”)
So, sometimes putting something on this blog magically embaresses a company enough to get them to actually respond. Or sometimes one of my readers knows. Any ideas?